UPSC Decode
Make it easier
Emotional intelligence refers to the ability to identify and manage one’s own emotions, as well as the emotions of others.
“Success at work depends 80% on Emotional intelligence, 20% on IQ”
Emotional Intelligence is about the emotions of humans which should be regulated so that there is socially desirable behavior. More formally, it is about knowing one’s own emotions and other emotions. And behaving in a socially desirable way by regulating one’s own emotions. Therefore Emotional Intelligence is about emotional competence, social competence or behavioral competence. Which shows how a person behaviourally competent in different social condition. Conditions can be society, business organization or civil services.
What is difference between Emotional Intelligence and Intelligence quotient (IQ)?
Intelligence quotient (IQ) is basically about the intelligence of a person which is related to aptitude side of a person. Basically in terms of ability to comprehend the situation, mathematical skills. Ability to perform in those areas which are based on knowledge. Therefore traditionally IQ was the measurement of human intelligence largely in the context of mathematical skills. For example-: In general, our society If a person is intelligent in Maths, Physics, or Natural Sciences he is considered intelligent but if a person is good in social sciences he does not get the same credit.
Towards 1980s concept of multiple intelligence was given that is human has intelligence not only in mathematical skills but also sporting skills, art skills, etc. And therefore IQ gradually was rejected as the only measure of intelligence. By 1990s concept of Emotional Intelligence was propounded especially by Denial Goleman and comparison was made between Emotional Intelligence and IQ. Many research and studies were done in the public-private organization all those studies found that Emotional Intelligence was more important in enhancing performance, therefore, EI was incorporated in management courses of many organizations.
How Emotional Intelligence is seen nowadays?
Today behavioral competence has become by the organization and important determinant of the success of the organization. IQ represents the rational side of the human mind, EI represents the emotional side of the human mind and there is a link between them. And it has been found that without emotions humans cannot make decisions even if a person has a high mind, he may not be able to make an effective decision. IQ is considered a hard skill, Emotional Intelligence is considered soft skills.
Significance of Emotional Intelligence
Today beat corporate, public sector or bureaucracy, soft skills have become very important. Simply because of increasing democratization of society, respect to human values, human rights, and social justice, Corporate Social Responsibility, ethics, and integrity. These often talked subject cannot be achieved without soft skills i.e Emotional Intelligence.
Today innovation is important for the organization and society. It is found that people have achieved success but they have low satisfaction. That’s why in society there are demands for psychological counseling, yoga, meditation classes, health camps. Organizations get together parties for recycling energy, work-life balance emphasis, the art of living.
Application of EI in Administration and governance
Traditionally administration and governance were based on Intelligence Quotient principle. Weber rejected the role of emotions and feelings in administration. According to Weber Accordadministration should be ruled bond, impersonal, neutral, superior order. Read more. This was done for rational actions, Weber considered emotions, feelings as negative and impede in the rational decision. Therefore administration and governance based on formal concepts that are hierarchy, rule and procedure and accountability.
What is high and low IQ?
High IQ people quality. 1.A positive view of life 2.Intrinsic motivation 3.Emotionally stable 4.Enthusiastic energetic 5.Empathy 6. Reasoned based 7.Optimistic 8.Self-accountable/responsible
Low IQ people quality. 1.A negative view of life 2.Extrinsic motivation 3. Emotionally unstable 4.Indifferent/Apathetic 5. Stereotype/rigid 6.Lack of objectivity 7.Pessimistic 8. Responsible under direction/supervision.
Emotional intelligence can be identified in people on the basis of positive and negative characteristics of their behavior. Whether they have good or bad high or low emotional intelligence. Denial Golman has also identified four major characteristics of emotional intelligence. Which is popular as the Golman model of emotional intelligence who contributed to the concept of emotional intelligence.
Reasons why Emotional intelligence can be bad
Picking up on the emotions around you can be highly distracting: Your emotions are not the only ones that you deal with if you are emotionally intelligent. Often times, you pick up on the emotions of those around you, too.
“In addition, a heightened EI often clouds a person’s sense of self as they are forced to sift through emotions that are theirs and emotions that belong to others,” Dr. Hokemeyer said. “High EI often leads to a person being passive in asserting their emotional needs. Fearing they will harm other people by asserting themselves, they allow their own needs to go unattended.”
Exhausting: Being in tune with your feelings may be positive in most situations, but licensed psychotherapist Dr. Paul Hokemeyer told INSIDER that it can also be draining for you.
“While we tend to think that being emotionally intelligent is an asset, the truth is there are significant liabilities attendant in it,” he said. “Being emotionally wired can be exhausting. While less emotionally attuned folk can go through life unfazed by the barrage of emotions that swirl around them, people with a high EI cannot as they carry the extraordinarily heavy weight of limitless emotions.”
People take advantage of you: According to Brooks, since emotionally intelligent people like to be pleasant with those around them, getting walked over is usually very common.
“Equating emotional intelligence with phoniness is also something that happens,” he said. “Some people think emotional intelligence means you need to be nice to everyone, or allow yourself to mistreated, or bullied. EQ just means you’re aware of your environment and managing yourself and your environment more effectively. It doesn’t mean you need to cower down to people and not push back. You just do it in a way that helps achieve your objective.”
Too hard on yourself: If you tend to be really hard on yourself, you may be able to blame that on being emotionally intelligent.
Over analyzing: “You can over analyze things and become paralyzed in decision making and acting,” Brooks said. “Emotionally intelligent people can become so busy trying to make sure they’re doing everything right, that they do nothing.
Related article- Trick to remember Biosphere reserves in India